Warranty & SupportUpdated 2 years ago

M2S warrants each Bike against defects in workmanship and materials for 365 days from the date of purchase. Proof of purchase is required for any claim. This warranty does not apply to normal wear and tear, improper assembly, improper or lack of maintenance, incorrect usage of parts or incorrect parts used on the bicycle, damage or failure due to impact from accident, abuse, negligence in use, and labor charge on any replacement bicycle. The User assumes all inherent risks in the use of the product, including, but not limited to personal injury, property damage and/or other losses. If you have any warranty / parts inquiry, please contact our customer service email at [email protected] or call us at 828-676-3808 to diagnose and repair your problems.

This is an integrated and final statement of M2S Bikes limited warranty. M2S Bikes does not authorize or allow anyone to extend any other warranties, express or implied.  This warranty is expressly limited to the repair or replacement of a defective item, and said repair or replacement is the sole remedy of the warranty.  M2S Bikes’ liability under this limited warranty shall be no greater than the amount of the original purchase price and in no event shall M2S Bikes be liable for incidental or consequential damages.

The warranty does not cover damage caused by accidents or other non-riding related problems. The warranty does not cover normal wear and tear either. This would include things like the chain, chain ring, crank arms, brakes or derailleur as all of these items are susceptible to problems that naturally occur when riding extensively.After the warranty period has expired for your bike, we will continue to offer support and can provide replacement parts at low cost to you for the life of your bike to make sure that your bike can provide a lifetime of enjoyment.