Need help with something? Send us a message and we'll get back to you as soon as possible.

At the core of our company is customer satisfaction. We pride ourselves on going above and beyond to create a great experience from the pre-purchase consultation to post-ride support. Our goal is to get you on the right bike and to keep you riding and having fun.

M2S Bikes

<p><span id="isPasted" style="color: rgb(62, 62, 62); font-family: Catamaran; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">We recommend reviewing our detailed Pre-Ride Checklist video for a detailed look at best practices to get the most enjoyment out of your ride. You can view that here:&#xA0;https://m2sbikes.com/category/help-center/receiving-your-bike-and-first-ride/</span> </p>

We recommend reviewing our detailed Pre-Ride Checklist video for a detailed look at best practices to get the most enjoyment out of your ride. You can view that here: https://m2sbikes.com/category/help-center/receiving-your-bike-and-first-ride/

What should I do before heading out on a ride?

Support

View Our Owner's Guides

General Terms & Conditions For Ownership

Riding Requirements & Restrictions

Riding Instructions

Warnings & Waiver

Website Terms of Service

Contact Information

Privacy Policy

Operating Instructions & Requirements

How can I contact M2S Bikes?

How long does it take for my bike to arrive?

What's the history of M2S Bikes?

What is the abbreviation M2S?

How long do the batteries typically last?

How can I check my order status?

Are the bikes waterproof?

How can I become a dealer?

Where can I find a dealer?

Can I ride my bike on trails?

What does regular maintenance look like?

What should I check before every ride?

Frequently Asked Questions

Warranty & Support

Warranty Details

Shipping Options

Shipping Costs

Change of Address

Where Can We Ship Bikes?

Shipping

Returns & Exchanges

Return Policy

How Do I Contact Support?

Is There Online Support?

How Can I Review The Owner's Guides?

What should I do before heading out on a ride?Updated 2 years ago